At APT, we deliver dreams, and we have the world of fun in the process!!
We're as passionate about delighting our customers as we are about the beauty of the places that we take them to explore. This passion, along with a profound respect for ourselves, our workmates, our customers, our community and our environment, has seen APT establish a position as one of the world's leading travel companies.
With an ever-increasing range of touring and cruising holidays that encompasses every continent, we're experiencing a significant phase of growth. It's proving an exciting journey, and we're hoping you'll jump onboard to help!
With more than 85 years experience, APT is proud to be a multi-award winning global cruising and touring company. We're as passionate about delighting our customers as we are about the beauty of the places that we take them to explore.
At APT, our company is all about our people. We care about our team's health and wellbeing, encourage personal and professional development and value a work/life balance. A profound respect for ourselves, our colleagues and our customers has seen APT establish a position as one of the world's best travel companies to work for.
We take great pride in our contributions to our community and our environment. To read more about APT's initiatives, click here.
With an ever-increasing range of touring and cruising holidays that encompasses every continent, we're experiencing a significant phase of growth. It's proving an exciting journey, and we're hoping you'll jump on board to help!
We invest in our people to make sure their career is as rewarding as possible. APT offers continuous training and development opportunities, including APT's very own Management and Leadership programs. At APT, it's not just a job - it's a pathway to career success.
At APT, we believe in a culture of rewarding and recognising the amazing work of our fantastic people.
Our APT Business Unit Awards recognises those employees who have made a difference to the way we work; to the people we work with and to the community. Awards are achieved through: outstanding performance; leadership; innovation; can-do attitude; community service; and spirit.
As well as a rewarding career with APT, we also offer great employee benefits, including:
Interested in joining us, but unsure where to start? We've got you covered. Check out our teams and roles to find out where you might 'best fit'.
Our Customer Service Centre is based at our Australian head office, and is responsible for consistently high levels of service delivery to our valued customers that are arranging their unforgettable holiday, as well as the conversion of sales.
This specialised team who offers a personal experience for our direct customers to make their holiday dreams become a reality.
This is the largest team within the CSC and deals with our valued travel agents, ensuring they have all the information and tools to book our exciting destinations around the world.
This is the go-to team filled with consultants who are passionate about all things Air. They are here to assist the CSC with flight bookings and queries and make sure that the best flight option is always provided.
This is the team that is the final quality check to make sure that the personalised documentation is sent to our excited customers to ensure a stress-free holiday.
Our worldwide operations team are based in a variety of exciting destinations that span the globe. No matter where you find them, they are all committed to delivering the holiday experience of a lifetime that APT are renowned for.
Our professional APT Tour and Cruise Directors possess an amazing level of knowledge and offer superior service. With their established reputation as the very best in the business, they are always on hand to ensure the guest experience is unforgettable from start to finish. They have become renowned as a highlight of the APT holiday experience in their own right.
Our cheerful guides are responsible for introducing to our guests the attractions that only a local person could know about. They provide in-depth commentary and a deeper insight into intriguing cultural monuments and experiences in unique towns, villages and cities.
To ensure the holidays of our valued customers are perfect from start to finish, APT has a dedicated operations team based around the world, with who are able to provide assistance at any time, ensuring a seamless experience for our guests.
We select our hospitality staff for more than just their undeniable skill. Whether pouring that perfect drink, cooking up a gourmet delight, showing guests around Australia's most beautiful regional destinations or sharing stories at the end of the day, our hospitality staff provide the ultimate in first-class service.
The APT Australian head office is located within Cheltenham, Victoria, and is the main hub where our dynamic business teams come together to drive our company's continued success, as well as provide a strategic vision for the future.
Our Product team members are the pioneers of delivering exceptional experiences in exciting and challenging destinations that span the globe. They constantly research and develop our product to ensure profitability is delivered to the company and our leading competitive position is maintained.
The objective of the Commercial team is to support each Product team and the wider business in all aspects of pricing and yield management. The team's goal is to provide exceptional service to internal and external customers alike whilst positively influencing margin outcomes across the business.
The finance team has the important responsibility of managing all financial matters, including then planning, organising, auditing, accounting for and controlling our company's finances, as well as the production of our company's financial statements.
Our energetic Sales division consists of our Inside and On Road teams, who work closely together to achieve sales targets and maximise sales growth on all products within APT, Travelmarvel and other APT Group brands. Sales roles are located throughout Australia and around the world.
The marketing team manages APT's advertising, promotions and distribution strategies to increase the awareness and value of the APT and Travelmarvel brands. They are responsible for creating and executing an array of dynamic promotional activities across a variety of media.
APT has its own in-house design studio, consisting of a team of designers and writers that produce all promotional material across a range of communication channels. Working closely with the product, sales and marketing teams, they ensure our brand is represented at the highest standard.
Our Human Resources team is responsible for the wellbeing of our staff whilst supporting the business units to provide strategic and operational advice on HR matters including workforce planning, culture development, HR delivery and Change management.
APT's Information Communication and Technology team are ultimately responsible for the processing, transmitting, storing, retrieval and protection of our company's information, as well as the management of all of our communications technology.
APT has reinvigorated my passion for travel and I get to work a job that I love. The support and encouragement from colleagues and managers has meant that I have been able to progress through the company with ease and comfort.
APT are heavily invested in and are particularly supportive of development and growth. I have been with APT just shy of four years and during this time I have had three different roles. The encouragement and support for internal movement is unlike anything I have ever experienced. The culture of this organization is amazing, I have never worked with more passionate and dedicated people. APT invests so much in us and we, in turn, invest so much in our roles and the common goals for the organisation. Every day I love coming into work to see what the day brings, we are ever changing and evolving and there is always something exciting happening.
Even though I have been in the company since March last year it feels like I have been here for longer and am part of family. I cannot reiterate enough how enjoyable of a workplace APT is. It is such a friendly working environment because of our amazing team and great clients.
APT is a business that treats its employees and clients like family. Even over time as the company grows it has stayed true to its core values. The workplace itself has great culture and is a friendly positive place to work.